Field research notes on a desk

Kuala Lumpur · Malaysia

Knowing What to Look For Changes Everything

Thornmark runs structured educational programmes to help Malaysian households recognise common consumer-financial misuse patterns — calmly, without alarm — so they can ask the right questions before it matters.

+60 3 2274 6195 [email protected] Brickfields, KL

— our programmes

Three Ways to Build Awareness

Each programme is educational only — no individual case advice. Grounded in publicly available reports from Bank Negara, PDRM, and BNMLINK.

Workshop session

Common Patterns Workshop

A one-day session reviewing publicly documented categories of consumer-targeted financial misuse in Malaysia. Participants leave with a printed reference card and clearer vocabulary for the conversations that matter.

  • Recognisable pattern categories from public records
  • Printed reference card included
  • Guidance on reaching appropriate authorities
RM 470 Enquire
Household conversation session

Household Safety Conversations

Four evening sessions focused on conversations households can have to stay informed — covering phone-call patterns, message cues, and guidance drawn from Bank Negara and police advisories. Workbook and conversation deck included.

  • Four structured evening sessions
  • Printed workbook and conversation deck
  • Telephone and message pattern awareness
RM 1,150 Enquire
Family cohort programme

The Family Awareness Cohort

A 10-week cohort for adults 40+ who serve as the calm reference point in their families. Weekly facilitated sessions, peer forum, printed reader, and a closing reference book pointing to official channels.

  • 10 weekly facilitated sessions
  • Peer discussion and printed reader
  • Closing reference book with official contacts
RM 2,490 Enquire

— why it matters

What Good Awareness Looks Like

Grounded in Public Records

Content drawn from Bank Negara advisories, PDRM public alerts, and BNMLINK consumer reports — not speculation.

Conversation-First Approach

Programmes focus on family dialogue — what questions to ask, how to listen, and when to involve the right authorities.

Calm, Not Alarmist

No fear-based framing. Sessions are designed to build steady confidence, not anxiety — so participants can think clearly when it counts.

Designed for Households

Content speaks to everyday family situations in Malaysia — covering age groups from young adults to seniors and the relationships between them.

Printed Materials Included

Reference cards, workbooks, and readers that participants can keep and share — extending the learning beyond the session room.

Aligned With Official Guidance

Every programme points participants toward official channels — BNMLINK, PDRM, and other publicly available resources — not proprietary hotlines.

— take the next step

Would Your Household Benefit From This?

Whether you're looking for a single-day session or a structured 10-week programme, we can walk you through the options. No pressure — just a straightforward conversation.

+60 3 2274 6195 [email protected]

— questions

Things People Usually Ask

Who are these programmes designed for?
Adults living in Malaysia who want to understand common consumer-financial misuse patterns well enough to have useful conversations at home. The Family Awareness Cohort is specifically designed for adults aged 40 and above who often serve as a reference point for older parents and adult children.
Do you provide individual case advice or legal guidance?
No. All Thornmark programmes are strictly educational. We cover general awareness — patterns, conversation habits, and how to reach the appropriate authorities. For individual situations, participants are directed to BNMLINK, PDRM, or relevant public bodies.
Where do the sessions take place?
Sessions are held at our Brickfields centre at 53 Jalan Tun Sambanthan, Kuala Lumpur. We occasionally coordinate with community partners for off-site sessions — contact us for current availability.
What is the maximum group size for the workshop?
The Common Patterns Workshop works best with groups of 8 to 20. Smaller groups allow for better discussion. The Household Safety Conversations programme and the Family Awareness Cohort have a cap of 15 participants per intake.
What is included in the programme fees?
All printed materials are included — reference cards, workbooks, conversation decks, readers, and the closing reference book depending on the programme. There are no hidden extras.
Can employers or community organisations arrange group bookings?
Yes. We welcome enquiries from HR teams, community groups, residential committees, and similar organisations looking to run awareness sessions for their members. Use the contact form below to discuss your requirements.

— find us

Our Location

53 Jalan Tun Sambanthan, 50470 Kuala Lumpur

— reach us

Get in Touch

We respond within one business day, Monday to Friday.

Contact Details

Address

53 Jalan Tun Sambanthan
50470 Kuala Lumpur, Malaysia

Office Hours

Monday – Friday: 9:00 am – 5:30 pm
Saturday: 9:00 am – 1:00 pm
Sunday & Public Holidays: Closed

Note

We do not provide individual case advice. For personal situations, please contact BNMLINK at 1-300-88-5465 or lodge a report with PDRM.

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